Privacy Policy

Last updated May 5, 2023

1. What data do we collect?

Sober Counter & Therapy - Rise can be used anonymously. For anonymous users and non-subscribers, we primarily collect app usage data.

Any questions we ask are not intended to be personally identifiable. We may ask you to report your:

• Addiction name
• Sobriety start date
• Survey questions about reaching your milestone

Additionally, we may collect crash data when the app crashes that can help us debug issues and improve the quality of the app.

Account data

In order to create an account with Sober Counter & Therapy - Rise, we will ask you to provide us with your email address. We will also collect data that you give us regarding your interaction with app. This may include technical information such as your IP address based on your location, app version, or device platform.

Account data with a Premium Plus subscription

When you subscribe to Premium Plus, we provide cloud data backups as a service. This means that any information you provide will be backed up securely in the cloud. This can include information such as your addictions, start dates, reasons for staying sober, daily notes, etc. This may include sensitive personal data about personal health issues and/or information related to your past, present, or future physical or mental health condition.

2. Where is this data stored?

The data mentioned above will be stored securely on FireBase Web Services ("FWS") in the USA.

3. What do we do with this data?

The app usage and account data help us improve the user experience of our apps. We use anonymized addiction names, start dates, and survey questions to display interesting statistics to our app users to provide motivation for reaching their next milestone. Community data is displayed on our community pages. We are not a subsidiary of a larger corporation that can access your information.

4. Who do you share this data with?

We never share information with third parties beyond those required to serve you and we will never share any of this data unless required to by law or subpoena.

• Amazon Web Services - https://aws.amazon.com/privacy/
  We use Amazon Web Services as a data storage provider and we use it to securely store the data outlined above.
• Google Analytics http://www.google.com/policies/privacy/
• Firebase https://firebase.google.com/support/privacy
  We use Firebase to process our subscriptions. The only personal info Firebase collects is an app user ID.

5. Child safety

Upon setting up the app, you will be asked to confirm that you are at least 16 years of age. By using the app, you confirm to us that you meet this requirement. If you are under the age of 18, you confirm you have received permission from your parent or guardian before using this app or sending us personal information.

6. User data protection

• Sober Counter & Therapy - Rise treats user data privacy as a primary concern. Any personal data you choose to share with us is transmitted over the Internet; any transmission is at your own risk. Once we have received your data transmission we follow HIPAA-compliant practices to prevent unauthorized access. All user data is secured in transit using TLS.
• Sober Counter & Therapy - Rise uses Amazon Web Services ("AWS") as our cloud computing provider. This includes, but is not limited to, application servers, databases, and persistent storage. User data is encrypted in transit and at rest as it flows through our AWS infrastructure.
• Sober Counter & Therapy - Rise strictly reviews modifications to our application code, as well as to our AWS infrastructure. This involves automated and manual efforts.
• Sober Counter & Therapy - Rise monitors our AWS infrastructure in an effort to detect any potential attempt of unauthorized access.

7. User data retention

Sober Counter & Therapy - Rise retains user data for the duration of any period in which you have expressed an interest in our products or services, for as long as you actively use our mobile application, and for six years after that such that we can respond to any future legal proceedings. Any data provided by a user via a web-based form is also retained for this same period. User data may be anonymously aggregated during and beyond this time in order to help us develop and improve our products and services. It is not possible for a customer to be individually identified from aggregated or derived data.

8. How do I delete my data?

You can delete any of your information - including your milestone stories - at any time via the app.

If you'd like us to delete all information tied to your account, you can request us to do so by emailing us at [email protected]

9. EU Citizen rights under GDPR

Sober Counter & Therapy - Rise is data controller that is committed to complying with GDPR which you can read about here.

You have the right under certain circumstances:

• To be provided with a copy of your personal data held by us.
• To request the deletion of your personal data held by us.
• To request that we restrict the processing of your personal data (while we verify or investigate your concerns with this information, for example).
• To object to the further processing of your personal data, including the right to object to marketing.
• To request that your provided personal data be moved to a third party.
• You can exercise the rights listed above at any time, or send us questions about GDPR concerns by contacting us at [email protected]

10. Changes to the privacy policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any questions about our policies, please feel free to email us at [email protected]